We at Luxpowertek respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
We use your personal information to fulfill your orders, provide customer support, and communicate with you about our products and services. We may also use your information for marketing and advertising purposes with your consent.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or modification. We use SSL encryption to secure your data during transmission and store your data on secure servers.
We collect certain information from all visitors to our site, regardless of whether they sign up for an Updater user account or order one of our Services. Beyond this baseline level of collected information, we collect and store additional information from visitors who sign up for an Updater user account (“Users”). We also collect certain information about you from our Partners (“Partner-Provided Information”).
The information that we collect from our Partners may include your first and last name, email address, your old and/or new postal address, your phone number, certain dates related to your relocation process (such as the date of your lease signing or closing), the status and/or details of the Service that you requested.
We collect from all visitors certain information about the type of computer, operating system, and Internet browser that the visitor is using to access our site as well as the visitors’ IP address (or that of their Internet service provider). We also place a cookie in visitors’ browsers during their visit to the site in order to maintain their session during that visit, but this cookie disappears when the session ends or the browser is closed. We also store your engagement behavior, such as buttons or links you click on the Site or information you type or enter into forms on the Site.
The information that we collect from Users includes, at minimum, their email address and their password. In addition, if a User fills out any of the forms on the Site while they’re signed in to their account (or if a visitor to the site fills out any such forms and during that same session becomes a User), then we’ll link the information contained in such forms to the User’s account in our database. This information may include the User’s first and last name, their new and old home addresses, their home phone number, their mobile phone number, whether the User wants Updater to file, on behalf of the User, a change of address form with the United States Postal Service, whether the User is acting on his or her own behalf or on behalf of a household, when the change of address order should become effective, and for how long it should remain in force, any businesses, educational institutions, or other organizations (each, a “Business”) the User has selected to receive a change of address notification from Updater, etc. If a User orders a service that requires payment or identity verification, then we may require the User to input additional information. For example, this information may include a credit card number and credit card expiration date or, if the User selects to use a PayPal account, then we’ll collect the PayPal ID of such User. Please note that we will not store any of this information other than (i) the expiration date and the last four digits of the User’s credit card number and (ii) the User’s PayPal ID.